Shanghai Business Trade Group, Ltd.

For the past 20 years, we have provided door-to-door transport worldwide across all modes, together with customs clearance, certification, and transit services in Russia.

As a food importer, Russian compliance requirements had always been a major challenge for us, especially Chestny ZNAK registration and customs declaration. They handled product classification, label registration, and system filing, while also helping us avoid multiple compliance risks in advance. The cargo cleared customs three days after arrival and did not delay sales. Their professionalism is highly reliable.

Our electronic components orders have very strict timing requirements. With other forwarders, air freight was often delayed by customs and affected our production line. This time, they arranged urgent China-Russia air freight with stable capacity and full customs follow-up. The cargo reached Moscow from Shanghai in only five days and met our production schedule perfectly. We will rely on them for urgent shipments in the future.

Our supply chain involves both India and China. Previously, coordinating transport through different forwarders was chaotic and often caused handover issues. Their China-India-Russia multimodal solution integrated every stage, with one-stop follow-up from the Indian port to our Russian warehouse. It reduced communication costs significantly and also improved our overall freight cost.

We had long struggled with cross-border payments and export tax refunds, including frozen accounts, complex procedures, and concerns about fund security. Their payment channel offered low commissions and full transparency, and they also helped us process China export VAT refunds. Our cash flow efficiency improved greatly, resolving a major financial challenge for us.

The engineering equipment we needed to ship was oversized and had special transport requirements, so many forwarders were unwilling to handle it. They designed a dedicated oversized multimodal solution for us, covering route planning, reinforced packaging, and special customs approvals. The equipment arrived safely and on time at the project site, helping us avoid losses from construction delays. Very dependable.

I strongly recommend this company as a reliable partner for cross-border logistics to Russia. From coordination with Chinese factories and international payments to door-to-door transport, Russian customs clearance, certification, and Chestny ZNAK processing, every stage can be handled by the same company. This one-stop service is especially convenient. The cooperation experience was excellent, and I will work with them again on future projects.

We had been worried about HS code classification and approval issues for industrial equipment exported to Russia. They handled everything very professionally, from early compliance planning to customs declaration follow-up. There were no detentions or fines. Their local Russian team was also strong, with fast communication and response. The cooperation felt secure and reliable.

Our bulk cargo transport requires high stability and strict timing. Their China-Russia rail plus multimodal solution solved a major problem for us. The shipment was traceable throughout, delivered faster than expected, and had no loss or delay. Logistics costs were also well controlled, making them a reliable choice for long-term cooperation.